Get your AI strategy roadmap.
-
Identify
opportunities -
Prioritise
use cases -
Leave with a
clear roadmap
A 60-minute working session with a senior Evolve engineer on where AI can take work off your team, and what to do first.
In person on the Gold Coast, in Brisbane or Toowoomba, or on Teams.
Evolve Technologies is a managed service provider based in Southport on the Gold Coast, supporting South East Queensland businesses since 1993. Our engineers run your IT from the Gold Coast and Toowoomba offices and plan its next steps with you at regular reviews, for clients in Brisbane, Sydney and across the region.
The services we manage.
Each one is monitored by engineers in our Southport and Toowoomba offices and reported on monthly.
Technology solutions, powered by human partnership.
- Excellence
- Drive
- Accountability
- Respect
- 1993 Founded
- 2 Queensland offices
- 28 On-shore team
- 4.9 Google rating
Four things we commit to.
Each one is a term of the managed service agreement.
Fast response
- A response the same business day on every ticket
- An engineer answers the call and starts work on it
- Response times reported to you each month
Experts, not salespeople
- The engineers who design your environment are the ones who build and support it
- Nobody on commission sits between you and the engineers
- One team takes each piece of work from scoping to handover
On-site, personal service
- Engineers based on the Gold Coast and in Toowoomba who visit in person
- A named contact for your account
- A scheduled on-site visit every month to catch problems early
Always evolving
- A strategic review with your leadership team and a roadmap updated at each one
- Software chosen for your industry, with training for the staff who use it
- Security controls reviewed at each strategic review
How it works.
Four stages we call EASE: Evaluate, Adopt, Simplify, Evolve. Each engagement goes through them in that order, starting with a paid review.
Evaluate
A senior engineer reviews what you have.A senior engineer reviews your current IT and where you want the business to go, then writes up a report and strategy. It is a paid, standalone engagement from $1,500+GST, and the fee is credited to your first month if you proceed.
Adopt
We move your systems across on an agreed timeline.Once you approve the plan, we take over monitoring, the helpdesk and backups over four to six weeks, with the work scheduled around your team.
Simplify
One agreement covers the day to day.You have one number to call and one monthly report that lists what we did, and the same engineers handle your tickets from month to month.
Evolve
We review the roadmap with you.Regular strategic reviews update the roadmap so the technology keeps up with where the business is going. Renewals, budget and security are planned at the same meeting.
Intelligent advice from intelligent people. The team at Evolve take the trouble to understand our business and in doing so they have introduced real efficiencies. We know we can depend on Evolve's expertise for any IT need.
Evolve has been supporting our IT needs since 2012. Their managed services model gives us continuity of service and the fixed monthly fee ensures there are no budgeting surprises. We would have no hesitation in recommending their services.
Rhythm has trusted their IT support to the team at Evolve since 2008. Throughout this time we have undergone huge structural changes as a business and no challenge has been too much for the team. I would highly recommend their support to anyone needing outsourced IT support.
Evolve focuses on preventing problems before they occur. Having an Evolve Managed IT Service plan means we are able to keep our eyes on our business, not our IT. With our managed services plan, you always know what your IT budget is, no hidden fees whatsoever.
Evolve's managed service option has been the perfect solution to managing all our IT requirements. They are responsive, helpful both remotely and onsite when needed, and have assisted us to implement appropriate measures in response to emerging cybersecurity issues within our industry. I would recommend Evolve to any business.
Modern Work
